Microsoft
via SWAYAM Plus
Dynamics 365 Customer Service Functional Consultant Associate
Govt-backed Data & Analytics Free to learn Certificate 25 hours
You'll cover: Implement SchedulingImplement Routing
Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.
Related roles
Functional Consultant
Available in: English
Open the free course on SWAYAM Plus
Last indexed by LearnPact Foundation on 26 September 2026. Course details, availability and pricing are owned by Microsoft and may have changed since.
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