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Amity Innovation Incubator
via SWAYAM Plus

Digital Customer Analytics

Govt-backed Data & Analytics Free to learn Certificate 30 hours

This course provides learners with a comprehensive understanding of how data-driven analytics can enhance customer engagement and business performance. It introduces key concepts such as Customer Lifetime Value (CLV) and its critical role in evaluating marketing effectiveness and firm profitability.

Roles this can lead to
Customer Insights Analyst / Customer Data AnalystMarketing Data Analyst / CRM AnalystCustomer Experience (CX) Analyst / Journey Mapping Specialist Data Scientist – Customer Analytics / Retail AnalystBusiness Intelligence (BI) Analyst / Customer Strategy Consultant

Available in: English

Open the free course on SWAYAM Plus

Last indexed by LearnPact Foundation on 26 September 2026. Course details, availability and pricing are owned by Amity Innovation Incubator and may have changed since.

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