Microsoft Learn
via Microsoft Learn
Introduction to service in Dynamics 365
Business & Management Free to learn Beginner 9h 56m
You'll cover: Business OwnerBusiness UserFunctional Consultant
Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling, Copilot-driven service experiences, and embedded analytics to streamline customer interactions and optimize operational efficiency.
Available in: English
Open the free course on Microsoft Learn
Last indexed by LearnPact Foundation on 26 September 2026. Course details, availability and pricing are owned by Microsoft Learn and may have changed since.
Know someone who needs this? Share it.
Email me this course, plus new free picks monthly
We'll send this course's link, then a monthly roundup of new free courses. No spam, and you can unsubscribe anytime.
Sent by LearnPact Foundation. We never sell your data, and you can unsubscribe anytime.
Check your inbox
Your shortlist is on its way.